MANAGING YOUR ACCOUNT

– CLIENT PORTAL –

Client Portal

Bug Out merges with Active Pest Control

As we maintain our dedication to providing you with exceptional customer service, we are excited to update you with this information: as of May 16, 2022, Bug Out’s GA locations will be operating under the Active Pest Control brand. This means that we will be using an improved system for service scheduling, billing, invoicing, and more, allowing us to better meet all of our customers’ needs. Our system upgrade will not affect the top-class service you currently receive.

Bug Out's Georgia Branches have migrated to Active Pest Control

Georgia customers will be redirected to the new Active Customer Portal

For our customers in Florida and North Carolina, please continue using the portal below.

Our new customer portal is now available for you to use and can be easily be managed from any device (mobile phone, desktop and tablet) and is accessible 24/7.

With our new portal, you can:

  • Send a message to our customer care team
  • Access to view and update your account information
  • Run reports on your services
  • Place a request for re-service
  • Pay your bill/s
  • Update your payment method (credit cards on file)

And much, much more.

Additional features with this upgraded portal include:

  • Ability to work from any mobile phone, tablet, or laptop
  • Easier to use and more intuitive design
  • Enhanced ability to review pest activity history

New Customer Portal

We've made it easier to manage your account.

Our new portal allows you to work from any device; it’s easier to use and navigate, and includes many new features and upgrades.

SETTING UP YOUR ACCOUNT IN THE NEW PORTAL IS EASY AS

1

Follow link to enter new portal

2

Provide your Billing Account Number & Account Email which is available on your bill.

 

3

Check for the verification email and click “Verify Account.” Then create a new account password and login to the new portal.