Pest Control Reviews

There are three great reasons to choose Bug Out!

1. Best-trained, certified technicians in the industry.
2. Reliable, guaranteed results.
3. Friendly services at your convenience.

We strive to ensure all clients are fully satisfied with our pest control services. Please leave a review below to let us know if our services exceeded your expectations.

John Wilson

5/27/2023

Charles Wombly was so much help. He identified a problem with our newly installed HVAC system, that would have never been found by us and we were able... read moreCharles Wombly was so much help. He identified a problem with our newly installed HVAC system, that would have never been found by us and we were able to have it repaired immediately. He represents your company so well. hide

Johnny W.

5/18/2023 - Google

Jeff is amazing. Always updates me and gives notice before arriving detailing what will be done. I highly recommend

William "Buck" Buchanan

5/16/2023

Wanted to let you know your employee P J Barney is awesome and does a really good job. P J is very professional & polite. He is a value add to your ... read moreWanted to let you know your employee P J Barney is awesome and does a really good job. P J is very professional & polite. He is a value add to your company. Keep up the good work having employees like P J.
Sincerely,
Buck Buchanan hide

Matt2Night

5/15/2023 - Google

Phyllis

5/12/2023

I would like to know how much you charge for the roaches and bedbugs

Cindy G.

5/10/2023

We recently had our house treated for carpenter bees and had to request a retreatment. When the tech, DJ Harker, arrived he went above and beyond. H... read moreWe recently had our house treated for carpenter bees and had to request a retreatment. When the tech, DJ Harker, arrived he went above and beyond. He was very professional and wasn't in a hurry. He did a great job and answered all my questions. Great job, DJ! hide

Chris S.

5/08/2023 - Google

We were staying at an Airbnb and found a bed bug. Before reporting it, I looked up this business for an expert to identify it. Brodie was on his way t... read moreWe were staying at an Airbnb and found a bed bug. Before reporting it, I looked up this business for an expert to identify it. Brodie was on his way to a job, but stopped when I pulled in to help me out. He went out of his way to give me some tips on how to save our stuff since we were traveling from Michigan. I highly recommend this business and so appreciate what Brodie did for me that day. hide

max a.

4/24/2023 - Google

Just one spray the cockroaches gone

georgiann a.

4/22/2023 - Google

I have to say I have the best employee who comes to my home for my termite and mosquito treatmentshis name Fatih Isicelik he’s sooo kind. What I have ... read moreI have to say I have the best employee who comes to my home for my termite and mosquito treatmentshis name Fatih Isicelik he’s sooo kind. What I have a problem with is the name change that is coming!!! Did you have a contest of first graders picking the name. It really is not a professional name for a business and website is very complicating. But I’m good with the service. hide

Shariq M.

4/22/2023 - Google

Jessie P.

4/22/2023 - Google

Good people

Kristen K.

4/22/2023 - Google

Excellent service!

Pam A.

4/22/2023 - Google

Awesome

Mark M.

4/22/2023 - Google

Seamless and easy.

Michael Y.

3/22/2023 - Google

Edward H.

3/22/2023 - Google

Craig G.

3/22/2023 - Google

I share the same concerns as others have mentioned. It seems as Protech was bought by Ehrlich then Ehrlich was bought by Rentokil, the company has lo... read moreI share the same concerns as others have mentioned. It seems as Protech was bought by Ehrlich then Ehrlich was bought by Rentokil, the company has lost touch with the homeowners. In February I was notified, by phone, that Ehrlich was sending someone out for the semi-annual check and I did not need to be present (which is usual). They didn't show. I called customer service and they said I had not confirmed by appointment (this is new?). So we established a new appointment and the technician showed and I guess he did an inspection. Why do I guess? Because no report was left with me (as always been done in the past) and no report was mailed to me or emailed. There seems to be a huge disconnect between, scheduling, customer service , and operations. I've been a customer since 2017. I believe it is time to change and see if I can find a Local company. Thanks Ehrlich for your past work. Responding to your response: There is no need to contact me. I've cancelled the service. As a result of my cancellation request I was nicely informed that your company would be by to pick up all the devices. On 10 March Mr. Tyler rang my doorbell and he notified me that he was there to inspect the stations. I told him that he didn't need to inspect because I cancelled the service. He said he had not been told about the cancellation. However, he did remove of the stations. As an afterthought, when you remove stations it would be nice (but not required) if you filled in the holes in the ground when you remove the stations. hide

Grant L.

3/22/2023 - Google

Ehrlich professionals always provide the best service at the best price for all of your pest extermination and preventative needs. Thanks to James for... read moreEhrlich professionals always provide the best service at the best price for all of your pest extermination and preventative needs. Thanks to James for being our favorite for years of loyal and trustworthy service. Thank you! hide

Brandy G.

3/06/2023 - Google

Nice people are working but seemed to have more problems after them

Ronnie P.

2/22/2023 - Google

Completed inside, coming back this week to do outside due to raining today. Technition, Danny does great job, nice personality and very professional.

NoKe W.

2/22/2023 - Google

I have been a McNeely customer since I bought my house in Mocksville almost 5 years ago. I am pleased with their service and price. And I'm especially... read moreI have been a McNeely customer since I bought my house in Mocksville almost 5 years ago. I am pleased with their service and price. And I'm especially pleased that I haven't experienced a lot of turnovers with them. My first tech was my tech until he left the company last year and PJ has been my tech since then. I feel comfortable having him in my home. Amy W. hide

Laura R.

2/22/2023 - Google

John is always pleasant and respectful.

Tony R.

2/22/2023 - Google

If prices keep going up, we will find another company. Getting ridiculous

Ronnie P.

2/22/2023 - Google

Completed inside, coming back this week to do outside due to raining today. Technition, Danny does great job, nice personality and very professional.

Miriam S.

2/22/2023 - Google

Mr. Donnel Roderick is the inspector from Ehlrich that came to our house for an inspection. He kept us updated about his ETA by phone and text message... read moreMr. Donnel Roderick is the inspector from Ehlrich that came to our house for an inspection. He kept us updated about his ETA by phone and text messages. Once he arrived, he greeted us, asked questions pertinent to the problem, and proceeded to initiate the inspection. He took his time, and returned to give us the results of his inspection, complete with photos and a great explanation of the situation. He answered ALL of our questions, and we had many. He was patient, caring, extremely professional, and most of all, honest. He represents Ehrlich in a great manner and makes the company look good, through his demeanor, knowledge, and professionalism. I highly recommend this company, based on the behavior of this gentleman representing it so efficiently. My husband and I were truly impressed by this young man, and that’s not easy to achieve as both of us are former educators, who, combined, spent over 70 years in the classroom, and are able to recognize a good person/worker/professional when we encounter one. hide

Mary B.

2/22/2023 - Google

The technician showed up on an extremely wet day, asked whether we needed anything beyond the normal treatment for ants: bugs. He did the treatment in... read moreThe technician showed up on an extremely wet day, asked whether we needed anything beyond the normal treatment for ants: bugs. He did the treatment in a very satisfactory manner. hide

Matthew G.

2/22/2023 - Google

I have been using Ehrlich for our rental units in Hagerstown, MD. Their technician that I trust most to do the treatments is Chase Reed. He always get... read moreI have been using Ehrlich for our rental units in Hagerstown, MD. Their technician that I trust most to do the treatments is Chase Reed. He always gets in contact with me 24-48 hours before he goes out to a unit, lets me know the exact day and time he will be there, and gives me a follow up call to let me know how it went. There is nobody with better customer service then Chase. Guys like Chase Reed are why I continue to do business with Ehrlich. hide

Ronnie P.

2/22/2023 - Google

Completed inside, coming back this week to do outside due to raining today. Technition, Danny does great job, nice personality and very professional.

Ronnie P.

2/22/2023 - Google

Completed inside, coming back this week to do outside due to raining today. Technition, Danny does great job, nice personality and very professional.

Jack F.

2/22/2023 - Google

As of start of 2023 the company was bought out by Rentokil located either in Cincinnati or Reading PA (who knows where). It They have now sent me 2 ... read moreAs of start of 2023 the company was bought out by Rentokil located either in Cincinnati or Reading PA (who knows where). It They have now sent me 2 invoices to pay a bill I paid in early January (I have the image of the cashed check). It is next to impossible to contact them to correct their billing errors. Although when locally owned I had nothing but superior service I am very disappointed as the transition to the new lager company that owns them has not been good from a client perspective and I could no longer recommend them. hide

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