Pest Control Reviews

What a great company! The customer service was Great. I spoke with Steven to schedule the inspection he was prompt and made sure he could get someone out to me right away that was convenient for me. My inspector Brett was amazing he communicated throughout the day and was even able to get to me at an earlier time. Because of the pest I had I was already feeling very embarrassed, his customer service he gave while being at my home helped me feel better. He even reached out to follow up with me and to make sure there wasn't anything else he could help with. Highly recommend this company!!

Lance is excellent in providing service as a Bug Out Technicians and willing to work with my schedule.

David Williams is our BugOut man for our Coffee House statesville store in NC. He is an amazing man and goes above and beyond all of our needs! Y’all lucked up on this guy! I would recommend 1000 times!!

Just a shout out to my new pest control technician, Kyle. He was prompt, courteous, and thorough, and made actionable recommendations for things I could do, and items for follow-up by BugOut to keep my home pest free. Thank you!!

Great service he was amazing very knowledgeable and great customer service

Mr. Williams is an absolute joy to speak to and is very good at keeping us updated

Justin was great! He was able to come out right away and performed a thorough review of my home for termite activity. It was clear he was knowledgeable, and he was very personable. Bug Out came recommended by a neighbor and the price was right, so I signed with them for termite bait trap installation and their annual plan.

This is in reference rating to your service on Monday April 10,2025. Lance Miller was the technician & as always did an excellent job. Thanks for providing excellent pest control for our home.

My Bugout tech Jacob is AWESOME. No more bugs at the Hospital!!

DONALD SILL is always so willing to work w/our schedule! He goes above and beyond to accommodate and take care of all of our issues. In the past we had a different tech come out and that was absolutely not the same experience. Thank you Donald Sill,we only want you to take care of our "bug out" needs.

Randy was very aware of what was needed to be done as he always does.
He is a very good employee very
pleasant always customer aware
of what we need

Our technician, David Williams, always exceeds expectations. He is courteous and thorough. If we have specific concerns or requests, he always assists us in a timely manner. We greatly appreciate his work and his professionalism. We seldom have issues with pests, and when we do it's typically seasonal. David goes above and beyond to provide additional services or traps to meet our needs.

David Williams was very kind, and professional. He also was very knowledgeable. He and his partner went above and beyond!! Also, the initial visit to determine the severity of our situation was amazing!! We will use only this company if anything else should happen!! Shout out to Brett Harig, and David Williams/ and partner for such an amazing job!!!

Jacob is awesome. He is always professional. Always shows up as scheduled. When any situation comes up being that we are healthcare he always comes as soon as possible. He is very knowledgeable on things that can or should not be used in patient care areas.

I WANT TO SEND A PERSONAL THANK YOU /TO THE TECH THAT CAME TOO MY HOME LAST WEEK.
THIS YOUNG MAN WAS VERY WELL-MANNERED AND VERY PROFESSIONAL,
HE MADE ME FEEL THAT HE WAS NOT THERE TO PASS JUDGMENT.
I DONT KNOW WHAT HE DID, BUT WE HAVE NOT SEEN BUT 3 ROACHES SINCE HE LEFT,
I WOULD LIKE FOR HIM TO CONTINUE OUR SERVICES.

David Williams is a great technician! He goes over and beyond to make sure his job is done correctly.
He's one of the best!

I Just had my yearly inspection, it was great! Jeff is the best he is very friendly and definately goes above and beyond just checking for termites, I hope he is my "Guy" every time!!! IWe are in good hands with Jeff at Bugout!

David Williams has came out to my work office the past couple of months and he is the sweetest. Always greets us with huge smile and assures us if we ever need anything not to hesitate to contact him.

Bug Out is great! Blake does a great job treating the pest! He also gives out great advice on how to keep the bugs away, and to treat your home!

Really good! Went above and beyond

Huge Kudos to Lance, Brett and Zach who were fantastic to work with when it came to some wasps wanting to spend the holidays with us! Lance sprayed multiple times and Brett inspected to see if we could determine where they were coming from.
I highly recommend BugOut and feel certain that whatever you are dealing with will be addressed promptly, professionally and with genuine customer care! Thanks for all you did and for taking care of us each month! You all are the best!

Muy importante

Christopher Pasley performed an annual termite inspection at my Kill Devil Hills, NC home last week. I can't say enough on how professional and personable he was during his work. I very much appreciated how he patiently answered all my questions and even though it was at the end of a long day for him, he throughly inspected all areas of crawlspace and also took wood moisture readings which was most helpful. I highly recommend Christopher for all of your pest control needs.

Super service.
BRANDON DENNIS (Hendersonville NC office) is really a great technician and represents the company professionally. A+.

This is a LONG TIME coming: Fatih Isicelik has been my technician in Virginia Beach, VA for years. Initially started out as A-Active and eventually with you, Bug Out. This young man deserves a raise and ANYTHING else good coming his way. He is very thorough inside my home and outside my home. I, 100% recommend him for your home and/or business treatments. THANK you!

I called Bug Out because we have an unwanted critter. They had an opening the next day. Hunter came at 8:30 am, super kind and professional. He told me stories while he worked and was just super pleasant. He checked things out thoroughly, gave me his thoughts on what he thought it was and why. It was something we could take care of and there was no charge for the visit--that is almost unheard of these days. I like that Bug Out does not try to pressure for sales and they just always have the best people.

Blake is friendly, kind and knowledgeable. He's one of a kind. Great customer service is so hard to find.
I feel safe knowing he's taking care of the job!

If I could I would award Fatih Isicelik 6 stars instead of just 5.
He has serviced my property for several years with his expertise and personal concern.
Clearly he personifies the traits your firm wants to project.
I hope you reward and award him accordingly.

Derek Bowden is literally the best guy for any job you need. Professional, kind, caring and thorough. You guys have an absolute winner on your team! Thank you Derek!

Blake R. came twice to rid my yard of a large yellow jacket nest. He explained everything he was doing and made sure I was safe as I'm allergic to the bee venom. He arrived on time and was professional. Thank goodness for his treatments to eradicate these pests.