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Pest Control Reviews

Serving Charlotte | Raleigh - Durham | Greensboro

There are three great reasons to choose Bug Out!

  1. Best-trained, certified technicians in the industry.
  2. Reliable, guaranteed results.
  3. Friendly services at your convenience.

We strive to ensure all clients are fully satisfied with our pest control services. Please leave a review below to let us know if our services exceeded your expectations.

Machaka Young
5 hours ago
Lance Miller and David Williams were awesome. very friendly and very thorough! Thank you!
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Gwendolyn Goff Haag
1 week ago
Yesterday I had a morning appointment for service from Bug Out. No one showed up and no one called me so today I called to reschedule. The young man who answered the phone was nice but there was so much noise (background,terrible reception - I don't know) that I could barely hear him. If his job is customer service he at least needs to have a clear phone that allows the customers to hear him.
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Veronica B.
1 week ago
Our business has a huge rodent problem and we had been struggling with our service provider. Randy Weeks came to the rescue and sent in one of the best in the business in my opinion, Kyle Phillips, who has been nothing short of amazing. His knowledge, expertise, professionalism and most of all follow through on what he says is top tier service! Wherever he goes within your company he will be a true asset.

Thank you so much!!!!
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Jacob David
1 week ago
The inspection was very thorough and the salesman, Mitchell, was very knowledgeable about pest/bug control. He made sure to warn me of any possible pests that I could encounter given where my property is located. he was very prepared and genuinely seemed to care about my property's wellbeing and not just trying to sell me something I don't actually need. Mitchell also made sure to walk me through the inspection and gave a detailed step by step of what he was looking for. Highly recommend.
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Sherekka Wilkins
3 weeks ago
I am very happy with the service we received today from David Williams!! I am speaking on behalf of our staff also!! He came to the rescue and was very professional and very good at his job. He showed up right on time and exceeded expectations! We are very pleased and would like to see him come back!!
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Mary
3 weeks ago
Jay C. has been our technician for years now, and once again, he was on top of our ant issues. He came out right away between scheduled appointments and took care of our issue. He always exceeds our expectations!
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Sandra
1 month ago
5 star excellence rates & beyond goes to Brittany! She was very professional & kind. Even my husband was in his truck texting others stating how wonderful Brittany was doing with her work around our home. Thank you Brittany for working with us. We love the fact that BugOut offers no contract, very reasonable prices & is pet friendly. The service Brittany provides is outstanding! We thank you again, Brittany!
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Parker Highsmith
1 month ago
I just wanted to say how happy I am with my service. My service provider John Valese has been exceptional. Very professional and thorough.
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Jamie
1 month ago
Brian Pointdexter is the technician that handles our service at our residence and always does a phenomenal job! He's super professional and always provides great overall service! Thanks, Brian!
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Abel Albarran
1 month ago
5 stars for my guy Lance! Excellent work and great service 👏
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Tony
1 month ago
Lance did a super job. Very knowledgeable and great communication. Very thorough. If anyone needs treatment in Statesville ask for Lance.
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Lisa Culpepper
1 month ago
Have always had a wonderful experience with BugOut. My technician Brian Poindexter, is very professional and is very prompt. I appreciate his communication on scheduling for service.
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Maria Swanson
1 month ago
Today we needed an additional service and our technician, Obioha Nwafor, was outstanding! He was professional, thorough and efficient and explained what he needed to do. We have a dog and he was very conscientious about our pet. BugOut, you are fortunate to have Mr Nwafor on your team!
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Henry Russ
2 months ago
Travis is excellent at his job and has a great attitude.
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John Willis
2 months ago
I cannot say enough good things about Devon Jernigan with Bug Out Pest Control - Charlotte! Devon consistently goes above and beyond to provide top-notch service. He is always accommodating, scheduling appointments that are convenient for me, and even ensuring availability that fits my busy schedule. Devon's thoroughness in his work is unmatched, and he takes the time to ensure every corner of my home is pest-free. On top of that, he is incredibly kind and courteous, making every interaction a pleasure. I highly recommend him and Bug Out Pest Control to anyone in need!
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Kimberly Potts Brown
2 months ago
Travis Cardwell does a great job! Very nice and a pleasure to work with!
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Travis Cardwell was very knowledgeable and efficient.
2 months ago
Excellent work
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Maria Swanson
2 months ago
Terence Richardson always goes above and beyond each time he services our home for pest control. He is professional all around-- an expert who is knowledgeable, thorough, and always courteous. Bug Out is fortunate to have him on their Team!
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Kathy Russell- Morgan Hills Apartments
2 months ago
exceptional customer service given by Skyler Beach. He has been on time and went above and beyond to help with any pest issues we have had. Skyler was very helpful and patient. He works well with our maintenance. He always keeps the office informed as well.
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Heather E. Avatar
Heather E.
2 months ago
Travis C was very helpful, patient with my questions, and went above and beyond to make sure my home was in good shape.
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A N. Avatar
A N.
2 months ago
Everything looked good. Cleaned up all the spiderwebs in addition to his other services.
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Sandra M. Avatar
Sandra M.
2 months ago
Travis contacted us about our quarterly maintenance. I was very anxious about meeting a new technician. Mike has always given us wonderful service but he was out and Travis was filling in. Travis provided the same wonderful service that Mike did and we were well pleased. Travis asked questions to make sure he was completing the service we wanted and where we wanted it. He checked in and out with us. Great tech!
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Brian M. Avatar
Brian M.
2 months ago
Excellent customer service
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Mitchell B. Avatar
Mitchell B.
2 months ago
Steve is awesome. Always works close with me to get plans together.
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CharityFaith G. Avatar
CharityFaith G.
2 months ago
Nick come out to my apartment today and did a awesome job treating ants. He was friendly and professional
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Mitchell B. Avatar
Mitchell B.
2 months ago
Steve is awesome. Always works close with me to get plans together.
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Mitchell B. Avatar
Mitchell B.
2 months ago
Steve is awesome. Always works close with me to get plans together.
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Mitchell B. Avatar
Mitchell B.
2 months ago
Steve is awesome. Always works close with me to get plans together.
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Barbara D. Avatar
Barbara D.
2 months ago
Sterling Thomas came today to do a followup bug treatment outside our home . . He was courteous and professional. He called ahead to inform me as to time he would arrive and arrived at the time he told me .
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Denise C. Avatar
Denise C.
2 months ago
Sterling Thomas arrived on time, was polite and professional, as always. We're glad to have him as our Service Professional!
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