Pest Control Reviews

Travis Cardwell is an outstanding young man. He is always very polite, courteous and respectful! He is always on time and has done a great job with our maintenance and always on spot with where we have issues. I highly recommend Travis to get the job done!

Brian Poindexter is an excellent technician. Always courteous, thorough, and respectful of his clients’ time. Trust is very important in this day and time, and feeling that trust with a technician in your home is paramount. Brian is very deserving of that trust. I would highly recommend him to anyone needing these services.

Brandon Fletcher is an outstanding young man. He took time to explain things. He answered all of our questions with patience. It's hard to get the service that he provides. Overall on a scale 1-10, I give him 10 plus. His visit to my home was on June 23, 2025.

Evan has been great! He has worked with us on visit scheduling with ease. He is always very courteous, friendly, and respectful of our property. Thank you Evan!!

Was punctual very respectful and easy going in relation to what the problems was.much appreciated and will use again an refer to anyone

I have had 2 different technicians over the past few years of service with BugOut and they are the reason I stay. Cory and Kellan have been excellent technicians. As of recent, Kellan has definitely gone above and beyond helping me control a rat issue at my home (thankfully all outside). He remains diligent to resolve this issue, stays in contact, and follows up on treatments. Kellan is a true asset to Bug Out and the service they provide.

Maximus Reid has done on outstanding job for us. He has spent all of the time and attention required to take control of our overwhelming pest control issues. In the future, it should take him MUCH less time for our maintenance, building a LONG-Term relationship for future contracts.

Ethan was awesome! Personable & professional!

We have been very pleased with Bug Out and especially their service tech Scyler! He is excellent with advance communication of his upcoming visit and making sure all of our pest control needs and concerns are being addressed. While we get inquiries from other pest control services, we have been with Bug Out and their predecessor McNeely for several years and very pleased. Excellent service, professional and appreciative of a satisfied customer!

Angel is one of the greatest technicians I’ve had the pleasure to work with. Knowledgeable, kind, genuine and thorough. Very thankful for him to be part of our pest control team.

Lance has always been helpful. He calls and texts before he comes for service. Since I’ve switched to Bug Out I have not had any issues

We have always had great service with BugOut and we appreciate the consistency and the communication of the technicians. Jason has been most respectful and very courteous and really cares about doing the best job every time that he comes. We have been really satisfied with all the work, including placing a dehumidifier in the crawlspace, addressing the ant issue , and the overall pest control services, including the termite services. I highly recommend BugOut.

Mitch always provides an excellent thorough service. He shows up on time. He always asks if I have any issues to address, and lets me know what he will be doing to help keep my property pest free!

Great job and very knowledgeable.

First of all I had an inspection for a bed bug issue, the first technician was to get back to me the beginning of the next week. I never heard from him and had to call myself to follow up. When I called they set up a date and time, but when I called to confirm it was a different date. Very frustrating. They did finally send out a technician on the date I was told. His name is Justin Honeycutt. He and an assistance came out. I was EXTREMELY UPSET WITH BUG OUT, but Mr. Honeycutt was so cordial and professional, I had to let some of my anger go. After completing his job he gave me his card and every time I needed to contact him with a question or to place an order and to come out again for follow up treatment he was available to my calls and text messages in record timing. He’s been a blessing throughout this very traumatic experience for me. Justin Honeycutt deserves 6 stars. He’s good for your business because after this I had made up my mind to cancel my contract. I still might, but he’s made me think.Lisa Cross2929 Haig StreetGreensboro NC 27405

Daniel is very professional and has a down home attitude and I would give him a “10”Thanks so much

Ethan was great! On time, informative and professional!

Alex performed a periodic termite and pest inspection. He notified me a day in advance by email and phone to make sure the time was convenient, and gave me a call on the day of before arriving to give me a heads up. He is knowledgeable, courteous, careful and very thorough!! Thank you, Alex!

Angel is one of the greatest technicians I’ve had the pleasure to work with. Knowledgeable, kind, genuine and thorough. Very thankful for him to be part of our pest control team.

When moving into a new home, we were recommended a different pest control company. After some time of continually seeing bugs in our home I made the switch to bug out and have been using them for a few years now. They’re always on time and will help with any questions I have - but most importantly we don’t have bugs in our home!I had also been using a different mosquito service for our yard, and with all the rain we’ve been experiencing this spring it was proving to be ineffective. I finally switched that service to bug out 2 months ago and I’ve gotten zero bites in my yard despite the wet weather. My technician reaches out personally to let me know when he’s coming so I can ensure my dog is secured. I highly recommend this company!

We have been very pleased with Bug Out and especially their service tech Scyler! He is excellent with advance communication of his upcoming visit and making sure all of our pest control needs and concerns are being addressed. While we get inquiries from other pest control services, we have been with Bug Out and their predecessor McNeely for several years and very pleased. Excellent service, professional and appreciative of a satisfied customer!

Levi and Jacob were thorough in their explanation of the treatment needed and provided me valuable feedback about needs my house has.

Brian Poindexter is always pleasant, on time, courteous + thorough. He lets me know ahead of time that I'm on his schedule + gives me time options. He did a superior job of treating my house for stink bugs in Sept. I have seen less than 10 this winter + most were dead. That's a record for this big old house!

I had an appointment scheduled for a day that rain was expected. When I asked Jeff if we could change my time, he fit me in much sooner to be sure we enjoy a mosquito-free weekend.

We have been very pleased with Bug Out and especially their service tech Scyler! He is excellent with advance communication of his upcoming visit and making sure all of our pest control needs and concerns are being addressed. While we get inquiries from other pest control services, we have been with Bug Out and their predecessor McNeely for several years and very pleased. Excellent service, professional and appreciative of a satisfied customer!