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Pest Control Reviews

Serving Charlotte | Raleigh – Durham | Greensboro

There are three great reasons to choose Bug Out!

  1. Best-trained, certified technicians in the industry.
  2. Reliable, guaranteed results.
  3. Friendly services at your convenience.

We strive to ensure all clients are fully satisfied with our pest control services. Please leave a review below to let us know if our services exceeded your expectations.

Angela B.
6 days ago
I couldn’t be happier with the service provided by Don Johnson from Bug Out! Don is always punctual, professional, and incredibly thorough. He consistently goes the extra mile to ensure every concern is addressed and delivers true white-glove service. He takes pride in his work and genuinely cares about the customer experience. If you need reliable, high-quality pest control service, I highly recommend requesting Don—he’s outstanding! Also, kudos to April M for helping me on the website...thank you so much!!!
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Prime Storage
1 week ago
Amazing pest control, always efficient and communicative.
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Kathy Hamilton
2 weeks ago
We are finally back on track with Sterling Thomas as our BugOut technician. Previously (after Martin left the company) for a year we were not contacted before the service and a door hanger was not left. Martin called this morning 30 minutes before his visit. However, I was not contacted by the company letting me know the day of service. I want to be at home for the service. Sterling was friendly, responsive and explained in detail what he was going to do. He was patient and attentive to my concerns. I highly recommend him and look forward to his next visit.
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Paola Delarosa-Lloret
2 weeks ago
Always great service! Chris ensures to check in with me before the visit to see if there are any concerns to address and goes above and beyond every time.
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barbara niblock
1 month ago
Our serviceman came out this morning. What a great communicator David was. He covered every area we needed and more. Bug Out has never let me down with the team they have and David was proof of the great professionals they have on their team.

Thank you
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Jim G. Avatar
Jim G.
2 months ago
Nathan Jones of Bug Out was at our cabin this week and provided friendly and thorough service, going the extra mile.
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Helen T. Avatar
Helen T.
2 months ago
Brad does a great job for me. He is always responsive to my needs and requests.
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Mark M. Avatar
Mark M.
2 months ago
Ray is a fantastic technician.
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Tiana w. Avatar
Tiana w.
2 months ago
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Suzie t. Avatar
Suzie t.
2 months ago
Super nice people and service
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Richard w. Avatar
Richard w.
2 months ago
Steve Wiggins always does a great job for us
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Ric W. Avatar
Ric W.
2 months ago
Steve Wiggins always takes really good care of Pest control around our house in property… He’s always pleasant and professional
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Tondra B. Avatar
Tondra B.
2 months ago
Zach my new tech learned well from John. He does a wonderful job and he is on time. Keeps me informed about what he will be doing and if he sees anything of concern.
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Courtney C. Avatar
Courtney C.
2 months ago
The technician Mike Prine arrived promptly, conducted a thorough inspection, and clearly explained the treatment plan. Would highly recommend to anyone seeking a reliable and high quality pest control solution
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Suzanne H. Avatar
Suzanne H.
2 months ago
We received quality service during the replacement of termite equipment and a friendly discussion of what was replaced.
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Teresa D. Avatar
Teresa D.
2 months ago
Bethany does an awesome job providing clear communication, courtesy and thorough work.
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Teresa D. Avatar
Teresa D.
2 months ago
Bethany does an awesome job providing clear communication, courtesy and thorough work.
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Kathy O. Avatar
Kathy O.
3 months ago
I just switched to Bug Out for my regular pest control service because I heard so many good things about them! I also like how they keep their prices affordable. Today Lance came for the initial treatment and he was very professional, through, and did an excellent job! I’m sure I will be happy having Bug Out for my long term pest control service!
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Nicholas H. Avatar
Nicholas H.
3 months ago
Service is reliable and punctual. Bethany is always keen to deliver top notch service and ensure all customer concerns are addressed. Treatment is carried out professionally and effective.
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Dawn F. Avatar
Dawn F.
3 months ago
Bug out alway communicates when the scheduled appointment is ahead of time. Lance, the service technician, also texts ahead of time for ETAs. He is always on time, polite, and thorough in his work. It's always a pleasure having Lance protect our home !
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Lynn S. Avatar
Lynn S.
3 months ago
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Cindy J. Avatar
Cindy J.
3 months ago
We have used Lance with Bug Out for years. Does a great job and reliable. Always answers when you call.
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Kathy O. Avatar
Kathy O.
3 months ago
I just switched to Bug Out for my regular pest control service because I heard so many good things about them! I also like how they keep their prices affordable. Today Lance came for the initial treatment and he was very professional, through, and did an excellent job! I’m sure I will be happy having Bug Out for my long term pest control service!
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Cindy J. Avatar
Cindy J.
3 months ago
We have used Lance with Bug Out for years. Does a great job and reliable. Always answers when you call.
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Lynn S. Avatar
Lynn S.
3 months ago
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Dawn F. Avatar
Dawn F.
3 months ago
Bug out alway communicates when the scheduled appointment is ahead of time. Lance, the service technician, also texts ahead of time for ETAs. He is always on time, polite, and thorough in his work. It's always a pleasure having Lance protect our home !
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Nicholas H. Avatar
Nicholas H.
3 months ago
Service is reliable and punctual. Bethany is always keen to deliver top notch service and ensure all customer concerns are addressed. Treatment is carried out professionally and effective.
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Shelby C. Avatar
Shelby C.
3 months ago
Drew is my technician, always professional, polite and thorough when servicing our home. He answers any questions I might have and explains his answers so we understand each concern. I have reccomended this company to family and friends.
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Holli H. Avatar
Holli H.
3 months ago
The tech we have is really thoughtful and proficient. Mike is always informative.
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Maliel Avatar
Maliel
3 months ago
Mike P is awesome and always does a thorough job when he visits ! He always checks in, talks with everyone to ensure he knows the full scope of any issues and is very open and transparent with what he's doing and how it's helping. We've had great success with solving our issues with Mike
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